Privacy Policy

Last updated: 18 July 2026

This policy explains what personal data the NAILSMADE Shop online store collects, why we need it, who we pass it on to, and what you can do about it.

Who we are

The NAILSMADE Shop online store, website nailsmade.store. Address: 44A Sichovykh Striltsiv St., Kyiv 04053, Ukraine. E-mail: navito1212@gmail.com. Phones: +380 (63) 638-71-30 and +380 (73) 452-12-34.

We are the ones who decide why and how your personal data is processed on this site.

The controller of your personal data is ФОП Вільчинський Олександр Миколайович, taxpayer registration number 2386511853.

What data we collect

Order details — your name, phone number, e-mail, delivery address and the branch or parcel locker you choose.
Your order history — what you bought, when, for how much and how you paid.
Whatever you write to us yourself — in an e-mail, in a messenger or in the notes to an order.
Technical data — your IP address, the type of your browser and device, and the pages you viewed on the site.
Cookies — there is a separate section on them below.
Data from a social network — if you sign in through a social network, it passes us the basic profile data (name and e-mail) so that we can create or recognise your account.

Why we process it

to accept, pack and ship your order, and to stay with it until it reaches you;
to run your account and your bonus balance;
to answer you when you get in touch;
to protect the store from fraud and technical abuse;
to measure how the site performs and to make it better;
for marketing — until you tell us you would rather we did not.

Cookies and analytics

The site sets its own cookies — they hold your session, your cart and your saved settings (the language you chose, for example).

Besides those, we use third-party analytics and advertising services: Google Analytics 4, Google Tag Manager and Meta Pixel. These services receive technical identifiers — a cookie ID, your IP address, data about your device and about the pages you opened — and process them under their own rules: Google’s policy, Meta’s policy.

For an analytics pilot, we may also use PostHog Cloud EU (infrastructure in the EU) for product analytics and session replay. It starts only when analytics is allowed under the current consent rules. We configure form fields and page text to be masked and exclude contact, address, payment and order-summary areas; we do not intentionally send names, contact details, addresses, order numbers or payment data. Pilot recordings are kept for no longer than 30 days. You can withdraw permission in the cookie settings; collection and browser storage then stop and PostHog data stored in the browser is removed. Learn more in the PostHog privacy policy.

You can block or delete cookies in your browser settings. Bear in mind: without them, the cart and signing in to your account may stop working.

Google Ads API and Google API data

NAILSMADE Ads Manager is our internal tool for running our own Google Ads advertising. Only authorised NAILSMADE staff use it. It is not available to shoppers, it offers no public Google Sign-In, and we do not sell any Google data.

What we receive through the Google Ads API. This is our own advertising account’s data, not your personal data: account structure (campaigns, ad groups, ads, keywords), budgets and bids, conversion actions and their settings, performance metrics (impressions, clicks, cost, conversions), product feed data from Google Merchant Center, and the identifiers of our advertising accounts.

What we use it for. To create and edit campaigns, manage budgets, ads and keywords, synchronise the product feed with Merchant Center, configure and verify conversions, build reports, and monitor how the advertising is performing.

Who we share it with. Nobody. We do not sell information received from Google APIs, do not pass it to third parties, do not use it to serve advertising, and do not transfer it to any other app. Only authorised NAILSMADE staff have access.

Where and how long we keep it. Access tokens are stored encrypted on our server. Reporting data is cached only for as long as the tool needs it; we build no separate archive of Google data.

Deletion. Access to the Google account can be revoked at any time in its security settings — once it is, we delete the stored tokens and cached data. You can also ask us to delete it by email: the contacts are at the end of this policy.

NAILSMADE Ads Manager’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Who we pass data on to

Carriers — Nova Poshta and Ukrposhta: your name, phone number, address or branch, and the contents of the parcel. For delivery to Europe the data goes to NOVA POST GLOBAL.
The payment provider — monobank, when you pay by card online or through monopay.
The analytics and advertising services named in the section above.
Public authorities — only when the law requires it, and only as far as it requires.

We do not sell personal data.

Transfers outside Ukraine

Google and Meta process data on servers outside Ukraine.

If you order delivery to another country, your address details go to the foreign carrier and to customs — without them the parcel cannot be made out or taken across the border.

How long we keep data

order data — for as long as the accounting legislation and the consumer-protection legislation require;
account data — until you ask us to delete the account;
analytics identifiers — for the retention periods of the analytics services themselves.

Your rights

You have the right to find out exactly which of your data we process and to receive a copy of it; to correct data that is inaccurate; to have it deleted; to restrict the processing; to object to marketing; and to withdraw a consent you gave earlier.

To exercise any of these rights, write to us at navito1212@gmail.com.

You may also lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

Security

The site works over HTTPS only.

Your card details never reach our servers: you enter them on monobank’s side, and we neither see them nor store them.

Order data is available only to those members of our team who need it for their work.

Changes to this policy

We may update this policy. The “Last updated” date at the top of the page always shows the version currently in force.

How to reach us

E-mail: navito1212@gmail.com
Phones: +380 (63) 638-71-30, +380 (73) 452-12-34
Address: 44A Sichovykh Striltsiv St., Kyiv 04053, Ukraine
Working hours: Mon–Fri 9:00–18:00